Security & Trust Center
Trust is not a marketing checkbox - it is a continuous engineering practice embedded in every line of code, every agentic workflow, and every cloud deployment.
Your Intellectual Property and Data Remain Unconditionally Yours.
SHIVAM ITCS operates under strict Zero-Data Retention (ZDR) agreements. We ensure that your proprietary business logic, patient records, financial transactions, and internal prompts are never used to train external foundational AI models.
Six Pillars of Enterprise Protection
End-to-end security posture covering cloud infrastructure, CI/CD pipelines, and runtime AI swarms.
Cryptographic Architecture & Data Protection
End-to-end data encryption across the entire data lifecycle. AES-256 for data at rest, TLS 1.3 in transit, automated key rotation via AWS KMS / Azure Key Vault, and hardware security module (HSM) support.
Compliance & Industry Certifications
Rigorous adherence to global regulatory frameworks for enterprise software, HealthTech, and FinTech deployments.
Agentic AI Safety & Runtime Guardrails
Deterministic guardrails surrounding all autonomous LLM agents and multi-agent swarms. PII sanitization, prompt injection defense, and human-in-the-loop gates.
Zero Data Retention Model Agreements
All client training data, enterprise prompts, and proprietary knowledge bases remain 100% private. We mandate strict zero-data retention (ZDR) APIs with foundation model providers.
Infrastructure & Network Isolation
Strict network segmentation through multi-tier VPC topologies, dedicated subnets, Web Application Firewalls (WAF), and automated DDoS mitigation.
Immutable Audit Trails & Observability
Comprehensive telemetry logging every API execution, agent action, tool invocation, and token consumption to tamper-proof SIEM pipelines.
Compliance Posture & Framework Alignment
Built to withstand stringent enterprise risk assessments and healthcare/fintech security audits.
| Standard / Framework | Compliance Status | Implementation Scope |
|---|---|---|
| SOC 2 Type II | Operational Controls Aligned | Annual third-party audit readiness covering Security, Availability, and Confidentiality. |
| HIPAA & HITECH | Full HealthTech Readiness | Business Associate Agreements (BAAs) executed for clinical software and EHR integrations. |
| ISO 27001:2022 | Certified Information Security | Comprehensive ISMS covering development lifecycles, incident response, and personnel. |
| GDPR / CCPA | Privacy by Design | Automated data subject rights (DSR), right to be forgotten, and transparent cookie policies. |
| PCI-DSS Level 1 | Secure Architecture Patterns | Tokenized payment gateway integration patterns that keep sensitive PAN out of scope. |
Runtime AI Guardrails & Agent Evaluation
Every autonomous workflow orchestrated by SHIVAM ITCS runs within a deterministic sandbox. Model outputs are intercepted, evaluated against safety criteria, and verified for schema conformance before any database mutation or external API call is authorized.
Automated regex + NER scrubbing strips PII/PHI before passing context to LLM context windows.
Agent tool-calling is strictly gated by role-scoped permissions with hard timeout and token spend caps.
Secondary validator agents check hallucinations, schema conformity, and business compliance.
Need a custom Security Questionnaire or BAA?
Our DevSecOps leadership provides detailed architectural audit responses within 48 hours.